Terms of Service

These Terms of Service ("Terms" or "Agreement") constitute an agreement between MoreMovesNow ("MoreMovesNow", "we", "us", or "our") and the moving company or commercial business purchasing or using our services ("Client", "you", or "your").

MoreMovesNow provides business-to-business outreach and lead generation services for moving companies.

Our services are intended exclusively for commercial customers.

By subscribing to a plan, accepting a written proposal, or completing payment after these Terms have been presented or linked, the Client agrees to be bound by this Agreement.

If you are acting on behalf of a company, you confirm that you have the legal authority to enter into this Agreement on its behalf.

MoreMovesNow may offer standard subscriptions, discounted pilot programs, custom territory packages, fixed-term contracts, or individually negotiated arrangements.

An "Order" means a written proposal, order confirmation, or agreement accepted by both parties, including through email correspondence.

Where an accepted Order expressly differs from these Terms regarding pricing, payment schedules, contract duration, territory exclusivity, outreach volumes, or performance guarantees, the accepted Order takes precedence for that specific matter.

All remaining provisions of these Terms continue to apply.

MoreMovesNow provides outbound email prospecting and lead generation services designed to connect moving companies with residential property sellers.

Depending on the purchased plan or accepted Order, our services may include:

• Property Listing Monitoring: Identifying residential properties newly listed for sale within designated counties or geographic territories.
• Home-Seller Contact Identification: Obtaining and verifying available contact information through public records, commercial data providers, and third-party skip-tracing services.
• Outreach Infrastructure: Procuring email domains, provisioning business mailboxes, configuring email authentication records, and managing sender reputation.
• Automated Email Outreach: Sending personalized commercial email sequences to identified home sellers on the Client's behalf.
• Reply Routing: Directing responses to the Client's designated email account or providing access to outreach mailboxes, depending on the selected plan.
• Campaign Reporting: Providing outreach and response statistics where included in the purchased service.

The precise services, geographic coverage, sending capacity, and deliverables are determined by the selected plan or accepted Order.

MoreMovesNow provides marketing, prospecting, and outreach services only.

We are not a moving company, transportation carrier, moving broker, relocation service provider, or party to any moving contract.

We do not negotiate moving contracts, provide moving estimates, collect payments from moving customers, or perform moving services.

Our contractual responsibility is to provide the agreed outreach services, not to operate the Client's moving business or convert prospects into paying customers.

New outreach domains and mailboxes generally require an initial ten-day warm-up and ramp-up period.

During this period, sending volumes are gradually increased to establish sender reputation and support email deliverability.

Consequently, full daily outreach capacity may not be available immediately after purchase or campaign activation.

Campaign activity may begin during the warm-up period at reduced sending volumes.

The Client acknowledges that this process is a normal technical requirement of the service.

Reduced sending volume during the disclosed warm-up period does not, by itself, constitute service failure or grounds for a refund or credit.

The duration and sending schedule may vary where technical conditions or email-provider requirements make adjustments necessary.

MoreMovesNow will use commercially reasonable efforts to complete setup and progress toward the agreed sending capacity.

Any expressly guaranteed launch date or delivery requirement in an accepted Order remains applicable according to its stated conditions.

Daily and monthly outreach figures depend on the Client's purchased plan or accepted Order.

Unless expressly stated as guaranteed minimums, advertised sending volumes represent planned capacity rather than guaranteed numbers of unique prospects, replies, or leads.

Total emails sent may include initial messages and follow-up messages to previously contacted home sellers.

Therefore, the total number of unique sellers contacted may be lower than the total number of emails sent.

Actual outreach volumes may vary due to:

• Property listing availability
• Availability and accuracy of contact data
• Email deliverability
• Sending restrictions imposed by third-party providers
• Recipient unsubscribe requests
• Technical interruptions
• Applicable legal requirements

MoreMovesNow will use commercially reasonable efforts to deliver the agreed outreach service.

Any expressly guaranteed minimum volume in an accepted Order takes precedence over this section.

MoreMovesNow uses commercially reasonable methods to identify and verify contact information.

However, property listings, public records, and commercial databases may contain inaccurate, outdated, or incomplete information.

MoreMovesNow does not guarantee that every contact record is accurate, every email address is valid, or every email will reach its intended recipient.

Email delivery is influenced by external providers, spam filters, recipient settings, and other factors outside our reasonable control.

MoreMovesNow generally absorbs ordinary setup expenses within the subscription price rather than charging a separate onboarding fee.

These expenses may include:

These activities may involve non-recoverable expenses incurred before campaigns reach full operational capacity.

The Client acknowledges that the service price includes preparation and ongoing delivery costs.

The Client should contact contact@moremovesnow.com promptly regarding suspected billing errors or incorrect charges.

Both parties agree to make reasonable efforts to resolve payment disputes in good faith.

A payment dispute or reversal does not automatically cancel a valid contractual payment obligation.

MoreMovesNow reserves the right to recover lawfully owed amounts and recoverable costs through appropriate legal processes.

Nothing in these Terms restricts legitimate rights to dispute unauthorized or incorrect payments.

The Client is solely responsible for the operation, management, legal compliance, and commercial activities of its moving business.

MoreMovesNow provides outreach and lead generation services only.

We do not supervise, direct, or control the Client's moving operations, personnel, vehicles, pricing, customer contracts, or service fulfillment.

The Client is solely responsible for:

• Estimates and Pricing: Conducting surveys, calculating estimates, establishing service rates, and collecting customer payments.
• Customer Communications: Responding to inquiries, explaining services, scheduling estimates, and managing customer expectations.
• Moving Operations: Providing vehicles, drivers, equipment, packing materials, and personnel necessary to perform moving services.
• Contracts and Documentation: Preparing and issuing legally required moving contracts, bills of lading, consumer disclosures, and other documentation.
• Service Fulfillment: Performing moving services safely, professionally, and in accordance with applicable laws.
• Customer Disputes: Addressing complaints, cancellations, lost or damaged property, service delays, and compensation claims.

MoreMovesNow is never a party to a moving contract between the Client and a consumer.

The Client is responsible for liabilities arising from its moving operations, including:

• Lost, stolen, or damaged customer property
• Damage to homes, buildings, or other premises
• Vehicle accidents
• Personal injury or death
• Employee or subcontractor actions
• Delayed or incomplete moves
• Customer complaints
• Breaches of moving contracts

MoreMovesNow does not provide moving insurance and does not assume responsibility for moving-related losses merely because a customer was initially contacted through our service.

This provision does not exclude liability independently incurred by MoreMovesNow where such liability cannot lawfully be excluded.

The Client represents that it holds and will maintain all registrations, licenses, permits, and insurance required for its operations.

These may include, where applicable:

• USDOT registration
• FMCSA operating authority
• State or local moving permits
• Commercial vehicle insurance
• General liability insurance
• Cargo insurance
• Workers' compensation insurance

The Client is solely responsible for maintaining compliance with applicable transportation and moving-industry regulations.

MoreMovesNow's acceptance of a Client does not constitute verification or certification of the Client's licenses, insurance, or legal compliance.

The Client is responsible for managing responses received from prospective customers.

This includes monitoring incoming messages, answering inquiries, providing estimates, negotiating prices, scheduling services, and following up with interested prospects.

MoreMovesNow does not act as the Client's sales department, receptionist, estimator, or dispatcher.

Failure by the Client to respond to inquiries, maintain availability, provide competitive estimates, or close sales does not constitute a failure of MoreMovesNow's outreach services.

The Client is responsible for ensuring that all business information provided to MoreMovesNow is accurate, truthful, and lawful.

This includes its company name, contact details, physical business address, website, geographic service areas, licensing information, and marketing representations.

The Client must promptly notify MoreMovesNow of material changes.

MOREMOVESNOW DOES NOT GUARANTEE ANY SPECIFIC NUMBER OF BOOKED MOVES, COMPLETED MOVES, PAYING CUSTOMERS, OR ANY PARTICULAR AMOUNT OF REVENUE.

MoreMovesNow provides prospecting and outreach services designed to identify potential customers and initiate relevant conversations.

An email sent, an email delivered, a response received, an interested prospect, an estimate requested, a booked move, and a completed move are separate outcomes.

A response from a home seller does not guarantee that the seller will require professional moving services, request an estimate, enter into a moving contract, or complete a purchase.

The Client is solely responsible for converting prospective customers into booked and completed moves.

Sales outcomes depend on factors outside MoreMovesNow's reasonable control, including:

• Local housing market conditions
• Property sale timelines
• The seller's moving requirements
• The Client's pricing
• The Client's availability
• Customer reviews and reputation
• Competition
• Response times
• Sales follow-up
• Customer service quality

MoreMovesNow is not responsible for the Client's inability to convert an outreach opportunity into a paying customer.

A lack of booked or completed moves does not, by itself, establish a breach of MoreMovesNow's contractual obligations.

This provision does not remove MoreMovesNow's responsibility to perform the outreach services expressly agreed with the Client.

Unless expressly agreed in an accepted Order, MoreMovesNow does not guarantee:

• A particular number of positive replies
• A particular number of qualified opportunities
• A particular number of moving estimates
• Any booked or completed moves
• Any customer acquisition cost
• Any revenue or profit
• Any return on investment

Any statistics, case studies, benchmarks, projections, or calculators displayed on our website or in promotional materials are illustrative and do not guarantee future performance.

Home sellers may take weeks or months to complete a property transaction and arrange moving services.

A prospect contacted during one subscription month may request an estimate, book a move, or complete a move during a later month.

MoreMovesNow does not guarantee that opportunities generated during a particular billing period will result in bookings or completed moves during that same period.

Any specific performance guarantee applies only where expressly included in an accepted Order or binding promotional offer applicable to the Client's purchase.

A guarantee concerning a qualified moving opportunity does not constitute a guarantee of a booked move, completed move, signed contract, or revenue unless expressly stated.

Any applicable guarantee is limited to its stated conditions and remedy.

Where an express guarantee conflicts with the general disclaimers or no-refund provisions, the specific guarantee takes precedence to the extent of the promised remedy.

No additional performance guarantee is created by these Terms.

To the maximum extent permitted by applicable law, MoreMovesNow, its officers, directors, employees, contractors, and affiliates shall not be liable for indirect or consequential losses arising from the use of our services.

These may include:

• Lost profits or revenue
• Lost business opportunities
• Lost anticipated savings
• Reputational harm
• Loss of goodwill
• Losses arising from unsuccessful sales conversion
• Commercial losses resulting from the Client's failure to complete moving jobs

These exclusions apply whether claims arise in contract, tort, or otherwise, to the extent permitted by law.

Subject to Section 6.3 and applicable law, MoreMovesNow's total aggregate liability arising from or relating to this Agreement shall not exceed the fees paid or payable by the Client for the services during the three months immediately preceding the event giving rise to the claim.

Where the Agreement has been active for less than three months, the limit shall equal the total fees paid or payable for that shorter period.

This limitation applies to claims arising from the same event or related series of events, regardless of the legal basis of the claim.

Nothing in these Terms excludes or limits liability for:

• Death or personal injury caused by negligence, where such liability cannot legally be excluded
• Fraud or fraudulent misrepresentation
• Any other liability that cannot lawfully be excluded or limited

All exclusions and limitations are subject to applicable legal requirements, including any applicable requirement of reasonableness.

The parties acknowledge that MoreMovesNow's fees reflect the nature of the service, its operational costs, and the allocation of commercial risks described in these Terms.

Unless otherwise specified in an accepted Order, standard subscriptions are billed monthly in advance.

By subscribing through an authorized recurring payment method, the Client authorizes MoreMovesNow and its payment processor to charge the applicable subscription fee on each renewal date until cancellation.

Standard monthly subscriptions do not have a minimum long-term commitment unless expressly stated before purchase.

MoreMovesNow may offer custom agreements or pilot programs with fixed durations, including three-month commitments.

Where the Client expressly accepts a fixed-term Order, the agreed minimum commitment and payment schedule apply.

Payments may be collected upfront, in monthly installments, or according to another agreed schedule.

An installment payment arrangement does not automatically convert a fixed-term agreement into a cancellable month-to-month subscription.

The Client remains responsible for valid payment obligations covering the committed service period, subject to applicable law and any agreed termination rights.

Fixed-term arrangements do not automatically renew unless the accepted Order expressly provides otherwise.

Clients may cancel standard monthly subscriptions before their next renewal date by contacting:

contact@moremovesnow.com

Where an account management portal is available, cancellation may also be completed through that portal.

Cancellation prevents future subscription renewals but does not ordinarily entitle the Client to a refund for the current paid billing period.

Unless otherwise agreed:

• Outreach services continue until the end of the paid service period.
• No further monthly renewal charges are made following effective cancellation.
• Unused portions of the paid service period are not refunded, subject to Section 3 and applicable law.
• County exclusivity ends when the relevant paid exclusive service period expires.
• Outreach infrastructure may be disabled or decommissioned following termination.

For fixed-term agreements, cancellation of a payment authorization does not eliminate valid outstanding contractual payment obligations.

If a payment fails or an invoice becomes overdue, MoreMovesNow may notify the Client and attempt to collect the outstanding amount.

MoreMovesNow may suspend outreach activity if payment remains outstanding for forty-eight hours after the due date, provided written notice has been given.

Where payment remains unresolved five business days after notice, MoreMovesNow may terminate the affected services and release any reserved exclusive territories.

Suspension or termination does not eliminate lawfully accrued payment obligations.

Either party may terminate this Agreement if the other party materially breaches its obligations and fails to remedy the breach within fourteen days after receiving written notice.

Immediate suspension or termination may be permitted where continued performance would be unlawful, create a serious security risk, or involve a breach that cannot reasonably be remedied.

Payment and refund consequences remain subject to applicable law and the accepted Order.

As between the parties, the Client assumes sole contractual responsibility for the lawfulness and accuracy of its business information, marketing claims, advertising instructions, and subsequent communications concerning its moving services.

The Client authorizes MoreMovesNow to conduct commercial email outreach on its behalf and is responsible for ensuring that the business representations and marketing instructions it supplies are truthful, accurate, and lawful.

The Client must comply with laws applicable to its own advertising and business activities, including the United States CAN-SPAM Act, applicable state advertising regulations, consumer protection laws, and privacy requirements.

Nothing in these Terms excludes legal obligations directly imposed on either party that cannot lawfully be transferred or excluded.

The Client is responsible for providing accurate and lawful business information, including its company name, business address, contact details, licensing information, service areas, and representations concerning its moving services.

The Client must not provide false, deceptive, misleading, or unlawful marketing claims.

The Client is responsible for reviewing and correcting material inaccuracies in its business information or promotional representations when brought to its attention.

The Client is responsible for its communications with prospective customers, including follow-ups, estimates, telephone calls, and other marketing activities conducted independently of MoreMovesNow.

The Client must honor applicable opt-out requirements and promptly communicate relevant unsubscribe requests to MoreMovesNow to prevent further campaign outreach.

MoreMovesNow may operate unsubscribe and suppression mechanisms as part of its outreach service and will comply with legal requirements applicable to its own sending activities.

To the maximum extent permitted by law, the Client agrees to defend, indemnify, and hold harmless MoreMovesNow against third-party claims, losses, damages, and reasonable legal expenses to the extent arising from:

• Unlawful or misleading marketing information supplied by the Client
• The Client's marketing instructions or business representations
• Failure to provide accurate business information
• Failure by the Client to honor applicable opt-out requests
• The Client's subsequent communications with prospective customers
• Misuse of customer or prospect information by the Client
• The Client's breach of regulations governing its moving business

This indemnity does not apply to the extent that a claim arises from MoreMovesNow's own unlawful conduct or independently attributable breach of legal obligations.

MoreMovesNow reserves the right to refuse, modify, or suspend outreach activities where reasonably necessary to prevent unlawful communications, protect its infrastructure, or comply with applicable requirements.

All rights, title, and interest in MoreMovesNow's software, prospecting methods, data processing systems, outreach templates, workflows, documentation, branding, and trademarks remain the property of MoreMovesNow or its licensors.

Purchasing a subscription does not transfer ownership of this intellectual property to the Client.

Unless otherwise specified in an accepted Order, domains, mailboxes, and related technical infrastructure procured or maintained by MoreMovesNow remain under its ownership or control.

The Client receives only the access or usage rights included in the purchased service.

Following termination, MoreMovesNow may disable or decommission infrastructure, subject to applicable contractual and legal obligations.

The Client grants MoreMovesNow permission to use its company name, approved branding, contact information, and marketing materials solely as reasonably necessary to provide the agreed outreach services.

MoreMovesNow will not publicly identify the Client as a customer, display the Client's logo in promotional materials, or publish testimonials without the Client's permission.

MoreMovesNow may obtain and process information from public records, property databases, commercial data providers, and other permitted sources.

The Client may use prospect information obtained through our services for legitimate moving-service communications in compliance with applicable law.

The Client must not unlawfully resell, distribute, or misuse personal information received through MoreMovesNow.

Each party is responsible for complying with privacy and data protection obligations applicable to its own processing activities.

Where a separate data processing agreement is legally required, the parties will arrange appropriate terms.

Both parties agree to protect confidential commercial, financial, technical, and operational information received from the other party.

Confidential information must not be disclosed to unauthorized third parties except where disclosure is legally required or reasonably necessary for performing the agreed services.

This obligation does not apply to information that is publicly available, independently developed, lawfully obtained from another source, or disclosed with permission.

Confidentiality obligations continue following termination for as long as the relevant information remains confidential.

These Terms and any dispute or claim arising out of or relating to this Agreement, including non-contractual disputes, shall be governed by and construed in accordance with the laws of England and Wales.

Before commencing formal legal proceedings, the parties agree to attempt to resolve disputes in good faith.

The party raising a dispute should provide written notice describing the issue and requested resolution.

Both parties will make reasonable efforts to resolve the matter within thirty calendar days after receipt of the notice.

Subject to applicable mandatory legal requirements, the courts of England and Wales shall have exclusive jurisdiction over disputes arising out of or relating to this Agreement.

If any provision of these Terms is determined to be invalid, illegal, or unenforceable, the remaining provisions shall continue in effect to the extent permitted by law.

Failure by either party to enforce a provision does not constitute a waiver of the right to enforce it later.

These Terms, together with any accepted Order and other expressly incorporated contractual documents, constitute the agreement between MoreMovesNow and the Client concerning the purchased services.

The parties are independent contractors.

Nothing in these Terms establishes an employment relationship, partnership, joint venture, or general agency relationship.

The Client authorizes MoreMovesNow to perform agreed outreach on its behalf, but MoreMovesNow has no authority to enter moving contracts or make binding pricing commitments for the Client.

Neither party shall be responsible for delays or failures caused by events beyond its reasonable control, including natural disasters, widespread infrastructure outages, government restrictions, or major third-party service disruptions.

The affected party must take reasonable steps to minimize disruption and resume performance when possible.

This provision does not eliminate payment obligations already accrued or rights that cannot lawfully be excluded.

MoreMovesNow may update these Terms to reflect changes in its services, operations, or applicable law.

Material changes affecting existing subscriptions will be communicated with reasonable advance notice and will generally take effect at the next renewal, unless earlier changes are legally required.

Changes will not retroactively alter expressly agreed fixed-term commercial commitments without agreement, except where required by law.

The current version and effective date will be displayed on our website.